FAQ

DELIVERY TIMES                                                                                                      We deliver to all UK mainland address. Deliveries will arrive between 9am and 6pm, Monday to Friday excluding Bank Holidays. We require a signature upon receipt to ensure safe delivery. We do not offer click and collect.
Once you've placed an order, we'll send you an Order Confirmation email as well an email to let you know when we've dispatched your order.

STANDARD UK DELIVERY TIME - 5-7 WORKING DAYS
INTERNATIONAL DELIVERY TIME 10-15 WORKING DAYS
PREORDERED ITEMS 15-20 WORKING DAYS

RETURNS
Simply email our customer service team (bnnsthebrandhelp@outlook.com) our team will be back in contact with you 24 hours of you reaching out to us.
If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition. Once returned, you will be entitled to receive a refund, which will not include the cost of the original postage and packaging. We are not able to refund items that appear to have been worn, washed, or are not in original condition.
Refunds will take 10-15 business days to be credited to your original payment method.

JOBS WITH BNNSTHEBRAND
If you feel like you have what it takes to join one of our team members, this can include modelling, customer service or anything else related simply drop us an email with your skill set CV (bnnsthebrandhelp@outlook.com)